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Microwave Man

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Review of the Post Office, Prepaid travel account:

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Post Office Travel Money Card - be warned

Got the PO Travel Money Card to use in Australia. 1st two transactions were rejected. 24/7 help line asked me to call back during UK working hours! Was told there is a known problem and if I went to an ATM to check my balance and then withdraw some cash it would be ok. Balance enquiry on ATM didn't work. Next call to help line and someone else told me the problem was with the shop not the card but it would work in ATM. Withdrew some cash at the ATM ok, but got charged $10.60 on a $100 withdrawal. However, after this the card did work flawlessly but it had taken 3 international calls to resolve what is apparently a known problem. Completely unacceptable. Reviewed on: 30th October 2023

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