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Disgruntled47

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Review of the Virgin Money, Travel Insurance:

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NEVER AGAIN

I was taken ill the day before we would have flown to Portugal for 40th Wedding Anniversary. 31st October. I have just return from Hospital 24th November having had a Colostomy. I have tried various ways to fill in a claim form - IMPOSSIBLE Virgin portal does not work. I was told to go to CSAL - they have been taken over by a company who don't have any phone numbers You have to send e mails. ABSOLUTE RUBBISH. Its a minefield. I have given up before I start. Shame on ... Reviewed on: 28th November 2023

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