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Review of the 2Gether Insurance, Breakdown Cover:

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Breakdown cover is a scam

Had 'Full UK' 2gether breakdown insurance or so I thought. Called due to exhaust coming off hanger causing it to trail on floor so couldn't be driven. Then I found out the hard way this isn't a proper breakdown solution. Phone rang for 30 mins to be told the 'Full UK' cover doesn't cover recovery more than 25 miles from your home address (not mentioned in the policy as far as I can see) and YOU need to identify a local garage open and willing to carry out a repair yourself. Imagine what the police would say if you told them you were ringing around for a garage sat in a live lane on the M62? Is that full UK cover or any cover? What if you don't have a smartphone with a internet signal? They then cut you off and tell you to rejoin the telephone queue again once you've rung round and found a garage willing to attempt a repair. They are keen to tell you you're on your own if they are late and the garage has now closed and will leave you on your own whether it's fixed or not. Call out time is 1-2 hours. They asked lots of questions to try and wriggle out from providing any cover at all, mentioning additional costs they're keen to levy. Don't waste your money on a partial policy, their marketing claims it doesn't cut corners and covers any eventuality which is a blatant lie. Completely misrepresents the reality, you'll feel you've been scammed. If you breakdown in the middle of the night away from home good luck, you'll be lucky to get any support. Not a good experience. AVOID Reviewed on: 4th December 2023

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