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Review of the One Call Insurance, Car insurance broker:

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DREADFUL SERVICE

do not go to this company if you do not want to have to deal with a chat bot. I have tried to cancel my policy and spent about 3 hours being kept in a queue to a chat bot who having been told 5 times that I wanted to cancel my policy just kept trying to ask how much I have paid going to a new provider and making all sorts of silly suggestions. Then they cut me off and sent an email saying that as the call had terminated I had not cancelled the policy - ridiculous system with no one that you can actually speak to Reviewed on: 15th December 2023

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