Maiara Folly's community profile page

Write a review

Viewing profile for,

Maiara Folly

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Hinckley & Rugby Building Society, Mortgages:

View on product page

Mortgage delay

In terms of customers service, Angela Reuss gets five stars. She was excellent. However, I’m not sure I would recommend the company to family and friends because of how long H&R took to finalise the mortgage. In addition, it would be significantly easier for customers if there was an online portal where they could see the updated value of their mortgage. Reviewed on: 21st December 2023

Reply from Hinckley & Rugby Building Society It’s great to hear you were really pleased with the service you received from Angela, we will happily share your comments with her and her team. However, we’re sorry to to hear you were disappointed with the speed of our process and the facilities we were able to offer. If you would like to get in touch with our lending team, I am sure they would welcome the opportunity to talk through your thoughts. Response date: 22nd December 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.