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Review of the Admiral, Car insurance:

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Worst experience ever

Admiral paid out on a false claim on my motor insurance without my knowledge even though I told them I wasn't involved, hadn't even been in the area, they sent an engineer out to inspect my car for damages or repairs he found everything was in good order, I sent photographs of my car (which they asked for) showing no damage to my car they asked if I would be willing to go to court "yes of course I would" I didn't hear anything from them and assumed it had been dealt with until my renewal was up and I went with another insurance company, that's when I found out they had paid out stating I was at fault. Pushing my insurance premium up and losing my 35yrs no claims.I'm currently pursuing the matter with Admiral when they offered me £20 inconvenience money to treat myself at the weekend ha, obviously I refused, lodged a complaint and today I received an email making me an offer of £30 also refused. This at fault claim will stay on my data for 5 years, very unfair! I'm in the process of going through the ombudsman if nothing comes of it I'll be getting a solicitor. I've been driving for 38 years and never experienced anything like this. My advice... steer clear of Admiral they are shocking. Reviewed on: 3rd January 2024

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