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MacDowall

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Review of the Platform, Morgtages:

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Beginner's mistake

This was the most ethical option our broker gave us (first time buyers). The price was good (2021, 1.77%), but customer service is non-existent. There is no online account for you to login and monitor your payments. If you're on CreditKarma, it will show your total outstanding mortgage and update it monthly. Otherwise, you only get a statement of payments made once a year, but that's it. We have overpaid our mortgage twice (had to call and be on hold for a while both times), and they refuse to shorten the term, so all it does is lower the monthly payments. Will not use again, and will not recommend this to anyone. Reviewed on: 5th January 2024

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