Made Claim Jan 2023 for Stolen/Lost Bag containing P...
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Made Claim Jan 2023 for Stolen/Lost Bag containing Passports, Cash & Personal Items. Filing a Claim proved difficult as they continually ignored, or requested proofs already supplied, before deciding out of hand based upon policy wording & their own interpretation of such. Have contested with the Ombudsman who have found in their favour both initially & on appeal, I will escalate again before I consider action in the Small Courts. Watch this space!
Reviewed on: 7th January 2024
