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Mark P

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Mortgage Questions

Simone was helpful, knowledgeable and professional. She made time to answer my mortgage questions and ensured I was happy with the answers. She followed up by emailing information quickly. Thanks for great service today Reviewed on: 10th January 2024

Reply from Hinckley & Rugby Building Society Hello Mark, thank you so much for this feedback about the service you received from Simone in our mortgage team. We’re really happy to hear our communications were clear and timely and it’s always very encouraging to hear comments like this and a pleasure to pass them on to individuals. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th January 2024

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