Phoned the line for bereavement.. needed to change my dads name over to my mothers on a joint bank account. I have power of attorney as my mother is old & deaf. Every company was brilliant except Sainsbury. They do nothing y use the access codes & required a copy of the death certificate & copy of power of attorney & to say their attitude was short was an understatement ( yes Gillian at Glasgow). & person previous. The worse company I have dealt with considering it was a name change of a joint account.
Reviewed on: 15th January 2024
