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Sean F

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Review of the Tesco Bank, Car Insurance:

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Do Not use Tesco Car Insurance.

After taking out Tesco car insurance including the discount they offered for Club card Prices, I was amazed to find a week later that I had not been awarded any club card points for my transaction. Thinking there had to be a mistake here as surely they could not use the slogan of club card price reduction if club card points did not accompany? After making a formal complaint I received an absolute pitiful response from Tesco stating that this was actually correct as Tesco Bank was an actual different company to Tesco!! Absolutely pathetic as I have been a Tesco credit card holder for over 20 years accumulating many club card points following on from my credit card spend. I am writing this review as a public service statement to advise anyone who reads not to take out Tesco Car Insurance. From a customer care stance I would only think it right to inform any potential customer that no club card points will be earned for taking out Tesco Car Insurance. Reviewed on: 18th January 2024

Sean F

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