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Review of the Post Office, Credit Card:

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Regret & nightmare for having the post office credit card

This is to let you all know the dreadful service provided by the Post Office credit card provider. More than £2k was made on my card without my authorisation, in others words I was subjected to fraud. I have spent a small fortune talking to their customer services team on the phone explaining the issue but after sending evidence by registered post to their fraud department more than 5 weeks ago, their only communication is to send me a default payment notice despite customer services advising that I should block the payment from my Santander account. Shoddy service and impossible to talk to anybody who can help, just pushed from pillar to post! I suppose next step is the financial Ombudsman.......watch this space Reviewed on: 18th September 2016

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