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Review of the Collingwood, Car insurance:

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Beware of the £40 cancellation fee scam!

Like others on here have said-beware of the ‘£40 cancellation fee’ scam. The moment my daughter passed her test I called these guys to see about changing her policy from learner to new driver. However, all this did was trigger an account hold and a flurry of emails warning me that if I didn’t cancel the policy-they would, and of course this could have ramifications for future insurance quotes.The only way to cancel was then by telephone-where they informed me there was a £40 cancellation policy in spite of the fact I prepaid for a year and had only been covered for a few months! The initial price was favourable but of course if they can collect an extra £40 from everyone they can afford to be competitive initially. Underhand and spurious practice. Staff pleasant enough however. Personally I’d be embarrassed to work here. Can’t recommend. Reviewed on: 26th January 2024

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