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Oscar

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Review of the Monese, Money Account:

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STAY AWAY

Had funds transfer from mum to maintaining family property. Moment money got into my...MONESE blocked the account. More than 7 days they have failed to get back to me. I have tried my best, called the customer services for the funds to be returned back to the sender. Nothing has been achieved till today. If you going Customer’s account, you might as well return Back the funds to the sender if you do suspect fraudulent activity. Reviewed on: 9th August 2018

Reply from Monese Hi there Oscar - accounts can be locked for a variety of reasons, and often temporarily as a precaution, while our team runs additional verifications. You should have received a note from our team explaining this, but if you haven't then give us a call to let us know - thanks! Response date: 5th September 2018

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