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David M

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Review of the Virgin Money, Travel Insurance:

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Waiting, Waiting, Waiting.....

Waited 3 hours to speak ro someone. Had 5ried Chat but they told me I had to go through phone call. Have tried calling at 5 different times of day only to hear same message... Sorry, we are receiving a large volume of calls at present! There need to be government standards. For call centre response times. Virgin..... You are a disgrace. Reviewed on: 6th February 2024

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