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Vanessa H

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:
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PERSONAL TOUCH COUNTS

5
It was the personal touch that really enhanced my experience of opening a savings account. Staff went out of their way to assist me and make the experience seamless. Very different experience to opening accounts with other banks or building societies. It was dlso amazing to be able to contact the branch directly by telephone without having to select numerous options before getting to speak to someone or only being able to speak to people at a call centre who really are not sufficiently informed (not their fault) to help. Reviewed on: 6th February 2024

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