Ryan R's community profile page - Smart Money People

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Ryan R

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Fab customer service, patient, professional - nice...

Fab customer service, patient, professional - nice to talk to a real person and not someone script reading and going through the motions which is sadly the norm these days. Friendly, efficient - great service Reviewed on: 26th February 2024

Reply from Hinckley & Rugby Building Society Hi Ryan Thank you so much for taking the time to share your positive experience with our mortgage team. We are very happy to hear that you found our representatives to be patient and professional. It's always our goal to provide a genuine and friendly interaction so it's great to hear our approach is well received. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 29th February 2024

Review of the Hinckley & Rugby Building Society, Mortgages:

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Karen was lovely.

Karen was lovely. To the point, helpful but friendly. The perfect balance Reviewed on: 9th February 2024

Reply from Hinckley & Rugby Building Society Hi Ryan, thank you so much for taking the time to share your positive experience with Karen! We're delighted to hear that you were happy with the service received and will happily share your comments with Karen. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th February 2024

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