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Review of the Sainsburys Bank, Home Insurance:

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Unacceptable service

Very frustrating. We have a flood claim that has been approved and agreed which has been running for 8 months. we received an enquiry reg the age of the property after agreeing the settlement figure. We now cannot get a response from the loss adjuster and are completely in the dark and have been for 6 weeks.. I tried talking to Sainsburies for some assistance. But as this element of their process is contracted out, they're not interested and wouldn't even register a complaint Reviewed on: 14th February 2024

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