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Review of the Family Building Society, Mortgages:

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FBS simply the best customer service

I contacted FBS to advise them I was thinking of Equity Release. Louise took the call & without being overbearing she offered up other products that she thought might be beneficial to me. Her professionalism & knowledge was excellent & enabled me to find a product that fulfilled my requirements. Louise proceeded to talk me through the process fully explaining all aspects. A completely positive experience from a top professional. Reviewed on: 15th February 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear that Louise provided you with excellent customer service! Response date: 22nd February 2024

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