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Stephen Davies

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Review of the ARAG UK, Home Emergency Cover:

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24x7x365 is a lie and left high and dry without electricity despite prinises

The service was simply not accessible out of hours as publicised (a dereliction of quality management).... although Sarah was helpful, promises were not kept (number of available visits to restore emergency) and problems not solved. I will be claiming back the cost of pest control which I had to engage separately owing to lack of out of hours support. Overall a terrible service with few redeemi g aspects Reviewed on: 16th August 2018

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