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Pav Frage

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Review of the 1st Central, Car insurance:

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I am writing this review to express my profound disa...

I am writing this review to express my profound disappointment and exasperation with the services provided by your company. A one-star review doesn't even begin to cover the range of my dissatisfaction. You make me wish there was an option for a zero-star rating. There stands a gross lack of transparency in your operations - a glaring discrepancy from the professional behaviour one expects from a reputed insurance service. Allow me to regale you with the sorrid details. Approximately three weeks back, I had the misfortune of availing car insurance from 1st Center for my wife. Promptly acting on your request, I submitted my wife's driving license and no claims history within the required time. Imagine my consternation when, following the sadistic wait till the elapsing of the 14-day cooling-off period, you ordained to inform me of an 'alleged error' in entering my wife's job title and demanded an increase in the policy premium. The monthly payment, initially stipulated at a dear £125, skyrocketed in a heartbeat to an outrageous £365, after the addition of a so-called 'consolidation fee.' This sudden and inexplicable escalation in charges without a reasonable explanation is not just worrisome but a telling testament to your company's unscrupulous practices. To any unfortunate soul considering engaging in business with 1st Center Car Insurance, I say, 'Avoid as if your life depended on it.' It pretty much does. In my experience, the company seems to exploit any conceivable loophole for the sole aim of increasing monthly costs and yielding profit through the ruthless cancellation of policies. Insurance services ought to uphold the esteemed principles of transparency and fairness. However, it seems 1st Center Car Insurance found a bypass to these essential values, leaving clients like myself beyond disillusioned and questioning the ethical credibility of your business. Reluctantly, Pav Reviewed on: 15th February 2024

Pav Frage

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