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Review of the Leek Building Society, Mortgages:

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Competitive rate and really good support online or o...

Competitive rate and really good support online or over the phone. Good communication. Reviewed on: 20th March 2024

Review of the Leek Building Society, Mortgages:

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Great Customer Service and Communication

The mortgage we have had through Leek was at a competitive rate, the communication via post and email is always excellent and the online portal they use is very simple and helpful. Whenever we have got in touch with Leek they have always responded in a timely and helpful manner. Sometimes the online contact option isn't as effective as calling Leek directly but all in all they are very helpful. Annual statements are clear and detailed and always arrive on time so this is really helpful. The website does need to be a little easier when it comes to looking at new and different products as it can sometimes be a little hard to decipher, however again if you contact Leek direct they will explain it fully and help. In short Leek in my experience have been a very helpful, conscientious and competitive company that has a feel of customer service first. Reviewed on: 17th February 2024

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