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Shelby C

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Review of the Leek Building Society, Mortgages:

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Won’t let us remortgage!!!

I have a mortgage with leek and want to remortgage so I can swap my sister with my husband on it. My husband has moved in and is paying her half and she has agreed to pass the deed to him 100% and you will not lend us the full amount absolutely disgusting considering we already pay the mortgage!!!!! customer service is awful too Reviewed on: 17th February 2024

Reply from Leek Building Society Thank you for taking the time to leave a review. All of the mortgage applications that we receive are assessed on an individual basis against our criteria and we’re sorry that – on this occasion – we were unable to offer you and your husband the mortgage that you wanted. We have, however, noted your comments about the customer service that you received and your feedback about this has been passed onto our Mortgage Team. Kind Regards Dave @ Leek BS Response date: 19th February 2024

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