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Trevbob

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Review of the Money Wellness, Debt Advice:

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Started well

The staff took care of us, collected all the info and gave us all the options available and advised which way to go. Everything went swimmingly, but 5 months later were still getting phone calls. We have to explain that we went through a DRO and give our the reference numbers. A couple of creditors have taken it and stopped contacting us, however there are a few that still call and each time we give them the info. Reviewed on: 2nd July 2024

Reply from Money Wellness Hi. Thanks for your feedback. Contact from your lenders should stop when the DRO is approved. The steps you're taking are correct. You just need to provide them with a copy of the DRO approval. You will receive this via email from the Insolvency Service. Please note, we do not receive a copy of the approval so are unable to do this for you. Thanks, Money Wellness Response date: 29th July 2024

Review of the Money Wellness, Debt Advice:

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Best debt relief team

Every member of the team that myself and my wife dealt with were courteous, knowledgeable and very compassionate to our situation. We were guided through the process and advised what would be the best option for us to get the best outcome. It takes time and they're is a lot to take in, but the staff helped and explained every step and why it was important to complete. I felt the weight off my shoulders almost instantly after the first phone call. Reviewed on: 21st February 2024

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