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Kam I

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Review of the 1st Central, Car insurance:

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Misleading- do not buy

Before taking the policy out I read the policy details and it indicated that I met the criteria to drive other insured cars third party. There is nowhere to check that is the case on the site as there is with other insurers such as Admiral. The second I got my policy documents (15:06) I contacted them to check this, they didn’t cover me for this and won’t allow me to add this on. So I requested to cancel immediately, I am told that despite it being set up minutes earlier I would be charged £50 and for the days cover. I asked for discretion as this seems absurd, it had been mere minutes and I obviously hadn’t driven anywhere, and apparently the manager whose name Tamzine refused to give me, declined this. This is absurd. Please do not buy from these cowboys, mislead you into buying something. Also advertise as having no cancellation fees within 14 days but make no mention that you have to pay £50 to cancel anyways under the guise of an ‘arrangement fee’. Reviewed on: 4th March 2024

Kam I

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