James Melville's community profile page

Write a review

Viewing profile for,

James Melville

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Virgin Money, Credit Cards:

View on product page

Treated like criminal - I was victim of £18k fraud

My credit card has £18k of fraud. I only found this out when I checked my credit report. I called them and they refuse to talk to me unless I post them in ID documents. They also locked my logins. I begrudgingly posted them anow they demand I post them proof of my old address which is near impossible for me to obtain. I work in compliance, and this is gravely irresponsible on their behalf. The request is also more than overreach of what they need. They can easily access all this... Reviewed on: 11th March 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.