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Review of the Halifax, Everyday Saver:

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Scam

My children had savings account in Middleton branch, in Manchester and after years when we went to open a current account for my daughter, the staff told me to do the application online. I complained to the manager and manager said I agree. The manager agrees with me saying unless you have £100k they don't care .The funniest part is manager couldn't even locate the savings account and I was told she can't do anything. All I know this was a pass book account oopened ten years ago. Apparently the lady manager searched with the name and couldn't locate the account. I am not sure if they are not aware to search with date of birth or other methods to locate an account. I have put money in this account. The manager and the staff was rude. I know banks have a complaint procedure, nothing has been mentioned and my children's savings account is vaporised . I felt this is scam, maybe they closes the account and transfer money to their own account. I am glad we didn't open the account here. If you ever want a service think twice, cause the branch staff and the manager will direct you to online service or telephone so they can sit and chat. Good luck Reviewed on: 31st August 2018

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