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Monique Carrie

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Review of the Zempler Bank, Business account:

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I don't know how they even call themself a bank.

I don't know how they even call themself a bank. Someone had opened an account in my name, and all they needed was my phone number and email, without any verification they opened it and now I've received a card. The only way to close an account is to call them, so I did. Customer service was the most useless one I've ever spoken to. They refused to close my account saying that it's not mine since someone had impersonated them, yet the account is in my name and the card arrived at my house. I am baffled by how they are operating and calling themself a bank. I would not trust to use them at all. Now I have to figure out how to close this account... Reviewed on: 12th March 2024

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