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W D

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All reviews (2)

Review of the Great Western Credit Union, Savings:

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Took me a while to sign up but no problems since then.

It took me quite a while to get fully signed up with GWCU, there seemed to be some issues with my email address and how their systems were processing it. However the customer service team were persistent and eventually helped me to become a full member of the GWCU. I've not been a member for long enough to provide a fuller experience. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi W D, Thank you so much for sharing your experience with us. We are thrilled that we managed to get you onboard in the end. Our Member Services Team is always here to help should you encounter any more issues. We would love to hear more about your experience in detail. Feedback is essential for us to continue improving our services. You can reach us by calling 0117 924 7309 Monday-Friday, between 8am-4pm (except bank holidays), or by emailing [email protected]. Best regards, Monica GWCU Response date: 13th August 2024

Review of the The Money Co-op (Formerly The Co-op Credit Union), Savings:

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Not super-snappy to set up, but simple when it is.

I remember that it took a while to set up my account, however now that it's set up it's straightforward to use. The new silver saver account is good but not quite high enough interest rates compared to other mutuals. Reviewed on: 13th March 2024

Reply from The Money Co-op (Formerly The Co-op Credit Union) Thank you for taking the time to leave us a review WD, we really appreciate your feedback. Best wishes from all The Co-op Credit Union Team. Response date: 14th March 2024

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