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Review of the Starling Bank, Current account:

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Starling ain't that helpful....

Had an issue whereby the let a retailer take from monies from my account twice, when I only authorised it once. According to Starling, that's perfectly fine. Reviewed on: 13th March 2024

Reply from Starling Bank Hi there, thanks for reaching out. We're sorry to hear this, duplicate transactions can occasionally occur. They automatically reverse, when the payment is completed. In the unlikely event, that this doesn't happen, a dispute can be raised in your Starling app. Or, You can phone us 24/7 on 020 7930 4450 - our team will be more than happy to assist. Thanks again, Team Starling. Response date: 20th March 2024

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