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Tom Case

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All reviews (7)

Review of the first direct, Current Account:

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Always there when I need them

Always there when I need them, I recently had my card skimmed while on holiday and had numerous fraudulent transactions made - thankfully notifications from their app alerted me, and it was swiftly dealt with on the phone, the transactions were reversed and a new card was on its way to me. Reviewed on: 24th February 2026

Review of the Zable, Credit card:

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Great company who’ve helped me build up my credit sc...

Great company who’ve helped me build up my credit score again after some bad luck and choices, never had any issues with customer service or the app and have always felt protected should anything go wrong. Reviewed on: 12th June 2025

Review of the Admiral, Car insurance:

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I've had car insurance through Admiral for 10 years...

I've had car insurance through Admiral for 10 years now and while I've never had to make a claim, I've never had any issues either and renewals have always been dealt with efficiently. The only recent trouble I can recall is that it was very difficult to get a renewal price matched with other insurers this year, but they did their best. Reviewed on: 27th August 2024

Review of the first direct, Current Account:

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Honestly a really good bank

After being with another bank for about 10 years and never being satisfied, I switched to First Direct last year and have been genuinely surprised with everything since. The mobile app is really well built and easy to understand and it’s made my so much better at managing my money. I’ve had to speak to customer services on a few occasions and they’ve been helpful, polite and reassuring every time. Reviewed on: 9th March 2023

Review of the Admiral, Home insurance:

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Happy Customer for nearly a decade

As a young driver when taking out my initial policy with Admiral nearly ten years ago, I found them to be one of the least confusing insurers in regards to their policy documents. In all this time I’ve never had an issue and have always renewed at a good fair price. Reviewed on: 14th August 2022

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