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Gary D

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Review of the Kroo, Current account:

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Had a few issues with suspected scam, so needed to m...

Had a few issues with suspected scam, so needed to make account secure etc as a matter of urgency. It was a bank holiday weekend and would normally of been hard to sort for other banks I have held accounts with. Firstly the app, chat bot and email help was so easy to make sure my accounts were frozen. Secondly the personal phone call to help me through things was unbelievable. They had the patience of a saint with me as I'm not tech savvy at all, they hung on the line until I was fully through the process... This may not seem important but this was my family savings which were talking about. So all I can say is "BRAVO" Kroo Reviewed on: 16th March 2024

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