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Review of the Saffron Building Society, Savings:

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Prerecorded High Call volumes not SAFFRON Style.

Problem with logging on to account via one time pass code expiring too soon etc. 20 minute phone delay listening to ubiquitous prerecorded message re High Call Volumes. Unable twice to reply to Narina's call backs to my email. Still days later that irritating prerecorded message. Why not be SAFFRON and do your own more personal message? Even employ more staff? Fortunately 3rd call attempt was answered in seconds and faith in Saffron restored Reviewed on: 18th March 2024

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