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Ruth L

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All reviews (3)

Review of the Leek Building Society, Savings:

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Very friendly customer service.

Very friendly customer service. They still have a presence on the High Street and I generally don't have to wait long if I wish to contact them on the phone. Reviewed on: 3rd March 2026

Review of the Leek Building Society, Savings:

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Great service from a real person not a 'chat bot'

When I have contacted Leek Building Society, either by phone or in person, the staff have always been helpful and polite, and I never have to wait long to speak to someone. They appear to take online security very seriously so I am confident that my money is safe with them and if I have any issues with my password, which I sometimes forget, the staff are always efficient in helping me to solve the problem. They offer good savings rates that are competitive with other building societies. In essence, I love the Leek because it feels smaller and more personal than other financial institutions and I am always treated as, and by a person and not an Ai 'chat bot.' Reviewed on: 13th January 2025

Review of the Leek Building Society, Savings:

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I have been a customer with the Leek Building Societ...

I have been a customer with the Leek Building Society for many years. I have had savings accounts and a mortgage with them. I have found that being able to talk someone in branch, especially in connection with my mortgage to be really helpful and more personalised, and they always reward loyalty with better savings rates for existing customers. Reviewed on: 20th March 2024

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