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Review of the Policy in Practice, Better Off Calculator:

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Invaluable.

This tool has proved invaluable in demonstrating to customers how much better off they would be in work. It helps to dispel the misconception that being on benefits works out better than being in work or that it works out somewhat the same. Customers can see their current benefits income vs what they would get in work. It clearly outlines the amount of Universal Credit, child benefits and work wages they would be getting. One of my customers discovered that as a result of using the Better off calculator, she was owed over £5000 worth of benefits, which she absolutely needed. It helps customers with budgeting their costs but also guides customers to where they can access help with their utility bills. All in all a fantastic resource. Reviewed on: 21st March 2024

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