Reply from
Hi Paula
Thanks for taking the time to pass on your comments about the service you received from our mortgage team regarding your remortgage.
It’s great to hear you were happy with the service Jo and Louise delivered, and you found them to be helpful. Please do not hesitate to get back in touch should you need any further assistance.
If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel
Response date: 8th April 2024