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Review of the Barclaycard, Freedom Rewards Credit Card:

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rubbish service, always blocking my card

According to Barclaycard, I have an 'unusual spending pattern'. My card is frequently blocked. When I go to use it it gets declined and I am asked to ring Barclaycard. I've asked them (several times) to stop blocking it. Staff on the phone are often rude and not helpful. Barclaycard don't try to ring and speak to me before blocking. When I ring up about my blocked card I have to wait on the phone (not a free number) to speak to the 'Fraud' department, with no apology for making me miss purchases. It's frustrating and I am unable to trust the card. I now refuse to use this card and my new Halifax card has never been blocked and im spending the same amounts. Reviewed on: 20th April 2015

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