Paul Woodruff's community profile page

Write a review

Viewing profile for,

Paul Woodruff

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the John Lewis, Partnership Card:

View on product page

Rubbish website - not properly tested?

John Lewis have clearly not fully tested their new website before launching it. I'm finding it impossible to re-register my card because it won't accept the new PIN that is required. The obvious temporary fix would be to take down the online registration service and publish a notice advising customers when it will be fixed and when it can be used again. Then they wouldn't have so many phone calls to the call centre - I gave up after 30 mins. on the phone. Reviewed on: 14th October 2016

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.