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Review of the Lloyds Bank, Classic Account:

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Good customer service but high fees/ charges

Lloyds are one of the big four banks and they have good customer service. When my account had fraud on they dealt with it quickly and efficently and when I lost my card they cancelled it and sent a replacement out really quickly. The only issue I have with Lloyds is the high charges and fees, if going over the overdraft limit etc. The fees should be capped much lower than they are or a small debt can become a large debt quite quickly. The online banking facilities are really great, setting up direct debits and standing orders is quick and easy and checking your account from a mobile or a PC is simple. Reviewed on: 20th April 2015

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