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Curtis Smith

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Review of the MORE THAN, Car Insurance:

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Ridiculous Car Insurance at a Ridiculous Price

As if paying three thousand pounds for car insurance wasn't enough, they've now threatened to cancel my insurance twice. When my telematics box was meant to be fitted, the bloke from RS connect looked at my car and said that it had been lowered on the front *only*. I tried to explain to him that the car was previously lowered but returned to normal when I took ownership of it, and that it would be lower on the front due to the 1.6 diesel lump in it. No matter how much I tried to explain it to him, he decided that I was the type of person to lower a car on one end only. After this, he started my car, revved it to hell and gone *while it was cold*, and then continued to tell me that my box can't be installed. When I asked him if he could check the springs for me, he turned around and said "to be honest, mate, I couldn't tell you the difference". Now correct me if I'm wrong, but surely an 'expert' on cars (which is what they told me over the phone) should know the difference between stock springs and lowered springs and/or coilovers. When he went away, he told me that he would be sending pictures to my insurance company for them to make the decision on whether to install the box or not. So two weeks later after not hearing anything back, today comes around and I get an email stating that they're going to cancel my insurance within seven days; when I phoned them up and asked them why this was, they hadn't even looked at the notes and pictures the telematics bloke left on my account and because the box hasn't been fitted, the insurance is getting cancelled on Friday no matter what. The only way I can keep my extortionate insurance is to get the manufacturer of my car to check the car over and say that the springs are stock. After rushing down to the dealership and asking them to book me in, I was told that the earliest they could book me in was November; but my insurance would be cancelled by then so there would be no point. After begging them to get me in as soon as possible (I can only do weekends as I work away from home), they managed to very tightly squeeze me into a spot tomorrow morning. TLDR; More Than insurance is a joke, I'm having to shell out more money for my car to be checked just so I can have their pathetic little box on my car monitoring everything I do. Reviewed on: 21st October 2016

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