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Victoria D

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Review of the Chase Bank, Current account:

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Couldn’t be more delighted - they’ve got my loyalty

Having been with Santander for years, I was nervous about switching banks but had heard such positive things about Chase, I thought I best give them a chance, and I’ve been delighted with the service I have received so far. Very quickly after joining them, I unfortunately fell for a scam on Facebook and transferred money to a person trying to sell me a fake product, I escalated this to Chase in case there was anything they could do to help - even though I knew it was all my fault - and they couldn’t have been more helpful. They returned my money and were so considerate to me, that that single act has earnt my loyalty for the future. Reviewed on: 12th April 2024

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