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Name: Steven R

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I had to put in an official complain to HSBC re thei...

I had to put in an official complain to HSBC re their mortgage advisor who advised me to cancel a product less than 24 hours after I agreed to it as he said the rates were coming down, and then he conveniently forgot to call me and arrange for new paperwork to be done in order to get the new rate, by the time I asked them what was happening the rates had gone up nearly 2%. he claimed he had done nothing wrong, eventually I got them to agree the fixed rate that I had originally done a 2 hour zoom for. Reviewed on: 12th April 2024

saw the adverts and decided to get an account.

saw the adverts and decided to get an account. mainly using as a small bit of savings with great interest rates, and a small bit of personal current account, not switched over all my stuff to them yet, but fully intend to in the next 12 months. Reviewed on: 12th April 2024