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Naomi Bull

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Review of the Chase Bank, Current account:

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no consumer protection and terrible customer service

My parter had nearly £1000 taken from his chase account in unauthorised transactions. We called chase as soon as we saw these, while the payments were still pending, and asked them to block the payments. They agreed to do so but then failed to suspend them and refused to refund the money even after we sent them copies of the police report detailing the crime. Reviewed on: 14th April 2024

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