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Name: Jacqueline A

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A very warm welcome

I arrived at the Nuneaton branch and was warmly welcomed by Diane. I explained I wanted to set up a savings account and Diane immediately showed me to an area to talk. Diane explained (using leaflets) my options and gave me ample opportunity to ask questions Reviewed on: 16th April 2024

Reply from Hi Jacqueline Thank you for letting us know about the service you received from Diane at our branch in Nuneaton. It’s great to hear you received a warm welcome and that you have chosen to save with the Society. Should you have any further questions please don’t hesitate to get in touch or pop back into branch, our team will be happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2024