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Review of the Lloyds Bank, Classic Account:

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Avoid them like the plague

The worst bank I have ever used with very poor customer service. They froze my account when I received my first salary on it, due to and administration error on their side... but they did not communicate this to me in any form (email, phone, etc), just simply froze it. When I went in to find out what happened the bank tellers was rude and unhelpful, almost treating me like a criminal and told me to come back in 2 weeks time. I challenged her that I will not leave until I get my money back even if means to closing down my account, and voila suddenly there was an open slot to come back the next day. When I arrived then, a very cheerful supervisor told me "hahaha we froze your account, because we made a mistake copying your legal documents, so funny!". Yeah, really funny when you have to pay rent in 2 days and cannot access your money. I stayed with them for 2-3 years despite this, but everytime I entered the bank they had the same "what do you want now?" attitude. Reviewed on: 21st April 2024

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Review of the Revolut, Personal Account:

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Better than any highstreet bank

More reliable and more user-friendly than any banking app I have used, with less bugs and a much smoother experience. And while it feels like highstreet banks desperately try to do everything to lock you into using them, Revolut takes it easy and offers great rewards instead Reviewed on: 21st April 2024

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