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Evelyn B

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Review of the StepChange, Debt advice:

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No axe to grind honest straightforward debt advice

easy to deal with, they do not judge, most things can be done online but if you need to speak to someone there is the phone, they could do with being open on the weekend currently it's Monday - Friday 8am to 6pm which can be a bit restrictive especially if you are working full time, and are not computer savvy, - but as I have already said most things can be done online 24 hrs. a day, I tend to communicate via email so I know what I have said, and I know what has been said to me so it saves any possible confusion, although it can be a bit long winded, instant messaging it is not! Be honest and open with Step change and they will be the same in return, their advice can be relied upon, they have no axe to grind, I am happy to recommend them Reviewed on: 3rd May 2024

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