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Ann Hughes

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Review of the Paragon Bank, Fixed Rate Savings Account:

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Online bank with restricted online access

I was initially quite impressed by the ease of opening a savings account and the simplicity of their website. After depositing some money (via bank transfer, as it is not possible from their website), I logged on to check that the money had been received. After pressing the login key the website just died. I kept trying without success and emailed the bank. They replied saying it was not accessible via an Apple product (Macbook, Ipad etc.) and I needed a computer with Internet Explorer as there were problems with Firefox, Google Chrome, and others. There was no apology or indication that they were planning on changing this. Reviewed on: 6th November 2016

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