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Roman H

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Review of the PayPal, PayPal Credit:

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Great product, but lacking certain features

PayPal credit provides good features, but the tracking of balances is not straight forward at all. Any balances for which promotional period has ended are not displayed in the main portal and the only way to see them is through monthly statement, which is frustrating and confusing for many people. Additionally, the hierarchy of balance settlements from manual payments is very unclear, and even customer reps often are not sure on this. There should be better tools for tracking balances and better information around balance settlements readily available to customers. Reviewed on: 11th May 2024

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