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All reviews (10)

Review of the Lloyds Bank, Classic Account:

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Difficult to leave

I previously used Lloyds as my secondary current account, however I decided to close my account after I decided their product no longer suited me. In order to close the account and retrieve my remaining funds I had to visit the bank itself, where the representative I spoke to really made it hard for me to claim back my money (not sure why it couldn't just be given to me on the spot, it just seemed overly awkward). As this was a few years back I'm hoping their customer service has improved since. Reviewed on: 28th March 2016

Review of the NatWest, Basic Account:

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Good but slow

I'm currently using Natwest as a second account, the problem with them is that they're so slow in comparison to Barclays (my main account). Transferring money can take up to 24 hours to appear in online banking, and the website doesn't seem as easy to navigate. However, they're pretty good with some of the products they offer, so worth a look. Reviewed on: 28th March 2016

Review of the Aviva, Life Insurance:

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Wonderful team and great cover

I have had life insurance with Aviva for several years now. Their customer service is impeccable - I recently moved house and lost my insurance details, so I contacted them through their website with very few specific details for the account, in the hope that they could amend my address for me, but worrying that they wouldn't be able to find my account as I didn't have the details apart from my personal ones. I got a phone call soon after to say that they had located my account, confirmed a few personal details to confirm my identity and made sure the account details were up to date and that my policy details were posted to me. Excellent service! Reviewed on: 9th August 2015

Review of the Tesco Bank, Clubcard Credit Card:

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Good customer service but they're a bit behind in technology

I have a clubcard Credit Card with Tesco. The first thing is that the clubcard rewards points you get with this are great, and the interest is low. The only issue I have with them is that, if you want to lower/increase your credit or make minor changes to your account, you have to call them, there is no option on their website to do this yourself. As their number does charge, I really think they need to do some work on their website to bring it in line with their competitors. Otherwise, excellent card that I'd recommend! Reviewed on: 9th August 2015

Review of the Barclays, Current account:

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Easy access through several different options, free and well run current account.

The Barclays current account is free, well run, and easy to use. They offer many platforms to manage your account, and keep you well updated through several different methods. I find the bank to be supportive and helpful, without being too pushy. Reviewed on: 22nd April 2015

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