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Kayleigh

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Review of the NatWest, Select Account:

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Always going the extra mile for customers

NatWest are at the forefront of innovation and driving successful change for the good of their customers. Their app is user friendly and gives you access to far more than just checking your bank balance. Pending transactions are displayed clearly and an available balance to show what you actually have available to help you manage your money better. NatWest like to keep it simple to help provide a better service to their partners. Reviewed on: 28th January 2020

Review of the Virgin Money, Travel Insurance:

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Do not care about their customers

Do not care about their customers. You will be losing my services, and I will be cancelling my Virgin Media TV & Broadband package too because I do not want to be with a company that doesn't care about their customers. One slight oversight, payed off 16 times the minimum amount to show i'm not messing about and still no help to re-instate my 0% interest on a very hefty amount I borrow from them! What ever happened to goodwill gestures and caring about the customer?? Because I certainly feel like this company don't. Yet you text to remind me AFTER the deadline.. what help is that to anyone. Reviewed on: 26th October 2018

Reply from Virgin Money Hi Kayleigh, so I can look into this for you can you email your postal address and best contact number to [email protected]? Thanks, Jane Response date: 27th October 2018

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